Frequently asked questions
IS THE ROSELLE MADE FROM REAL LEATHER?
Yes — genuine full-grain leather, hand-finished.
It softens and develops a rich patina over time, which is exactly why it only gets better the longer you carry it.
WHAT DOES THE 1-YEAR WARRANTY COVER?
Any defect in materials or craftsmanship — stitching, the snap closure, hardware.
If something fails through normal use within a year, we repair or replace it.
Normal wear and patina aren't defects — they're character.
WHAT IF I DON'T LOVE IT?
You have 30 days. If it's not for you, return it unused for a full refund — no questions, no hassle.
HOW DO I CARE FOR THE LEATHER?
Keep it dry, wipe clean with a soft dry cloth, and condition occasionally with a neutral leather balm.
A little care keeps it beautiful for years.
HOW LONG DOES SHIPPING TAKE?
Orders ship within 2 business days, and shipping is free worldwide.
Typical delivery is 4–6 business days, fully tracked from our warehouse to your door.